Indiana Partnership for Statewide Education Course Development Grant Proposal

CS545: Graphical User Interface
Ball State University


Abstract The purpose of this project is the development of an asynchronous online course, New Product and Pricing Strategy (Marketing 333), a requirement for the Business Administration Program. Business Administration is one of nine DegreeLink programs authorized by the Indiana Commission for Higher Education to be delivered statewide through mediated technologies to provide baccalaureate degree access to educationally underserved populations of place-bound adult learners. MKT 333 is also a requirement for all marketing majors and a popular minor elective for numerous business and non-business degree programs. To complete the course, students will need an inexpensive computer running Windows 95, Internet access, a CD-ROM drive, and Microsoft Excel. In addition to reading assignments from the textbook and visiting links to relevant Internet sites, students will interact with several experiential exercises using CD-ROM technology. Students will communicate with other distance learners via a threaded list server and chat room. The proposed project requests a total of $28,941. Of this amount, $11,941 is requested from the Indiana Partnership for Statewide Education (IPSE), and $17,000 will be provided as matching funds by Indiana State University (ISU).


Project Narrative

This proposal requests funding for the design, development, implementation, and testing of Marketing 333 (MKT 333), New Product and Pricing Strategy, as an asynchronous, on-line course. MKT 333 is part of the business administration baccalaureate degree-completion program offered through DegreeLink, a requirement in the undergraduate degree program for the marketing major at Indiana State University, and a popular elective for business and non-business majors. The on-campus MKT 333 course contains a wealth of experiential, pedagogical exercises conducted live with spontaneous student participation and feedback. An objective in designing an asynchronous, on-line MKT 333 for the distance learner will be the development of an interactive CD-ROM disc allowing the student to participate in an interactive learning environment similar to that of an on-campus experience.


1. –2. Need to Be Addressed and Learners To Be Served
Indiana State University’s Marketing 333 is the only New Product and Pricing Strategy course offered by a college or university in Indiana. MKT 333, currently offered only on-campus, contains a wealth of experiential pedagogical exercises conducted live with spontaneous student participation and feedback. The web-based MKT 333 will be an asynchronous course accessible statewide via the Internet. The primary audience is Indiana residents enrolled in baccalaureate degree-completion programs through DegreeLink, a partnership of Indiana State University, Vincennes University and Ivy Tech State College that provides access via distance education. During 1998-99, business degree courses were among the most demanded by DegreeLink students. Currently, MKT 333 is not available in any distance format.


3. Rationale for Choice of Course and Choice of Technologies
The prerequisite for every successful business venture is the marketing of a socially accepted product. MKT 333, New Product and Pricing Strategy, guides the student through a sequence of logical steps enabling a business to develop and screen a new product, or service, to the targeted market at a profit. The course emphasizes ethical behavior, demographics and cultural diversity. Attention is given to implementing sound, profitable business decision-making while being a concerned and involved community leader. Because it is necessary for distance learners to have optimal access to MKT 333, an asynchronous on line course will benefit the largest number of individuals in our target audience. Using the Internet as the main technology choice will increase the opportunities for interactivity and communication among students with diverse demographic backgrounds. Additionally, the Internet will ensure access to a wide range of web sites for research and data gathering, providing the distance learner with informational materials that might not be readily available due to limited access to on site resources and libraries. The interactive experiential exercises will be stored (written) on CD-ROM for distribution to distance learners. CD-ROMs store an enormous amount of information, 650 Megs, compared to only 1.4 Megs for floppy 3-inch disks.


4. Institutional Capacity and Commitment
MKT 333 is a regularly scheduled on-campus course offered by the Marketing Program in the School of Business at Indiana State University. The on-line MKT 333 course will be equally popular. Indiana State University and the School of Business are committed to distance education and the DegreeLink Program. Currently, the School offers two of the nine statewide DegreeLink programs - Business Administration and Insurance. In addition, the School of Business and the Marketing Program are deeply committed to MKT 333 and will provide assistance to ensure the design, development, and ongoing course delivery of on-line MKT 333. (Please see letters of support.) ISU has committed extensive resources to assist faculty in developing distance courses for the DegreeLink Program. This includes: design, development, training, and evaluation assistance from instructional designers in Continuing Education/Instructional Services; staff from the Faculty Computing Resource Center to assist in developing on line and CD-ROM materials; and staff in Media Technologies and Resources who provide necessary technical expertise. As part of the DegreeLink Program, MKT 333 will be marketed statewide via paid media, mass mailings, press releases, and DegreeLink student service coordinators located throughout Indiana.

5. Instructional Design and Delivery Plan
The instructional goals for on-line MKT 333 consist of providing students with a course: 1) rich in decision-making; 2) containing a sequential model of a new product planning procedure; and 3) featuring CD-ROM interactive experiential exercises. The primary sources of information will be the textbook and the internet course site that will be created using CourseInfo, a web based courseware from BlackBoard, Inc. The course site will provide links to online handouts, study guides, and reserve readings.


The main business objective of the course is to prepare students to develop successful new products by using a “New Product Planning Procedure,” as outlined below.


New Product Planning Procedure



Several experiential exercises will be written (stored) on CD-ROMs and distributed to distance learners. Each experiential exercise will contain some or all of the following components: digital still images, digital video, scanned images, graphics, tables, charts, exhibits, spreadsheets, raw data, detailed instructions for the distance learner, and text material. The subjects of the interactive exercises are tentatively scheduled to be:


Students will be tested on course content through the use of proctored exams at Ivy Tech State College and Vincennes University campuses. Interactive practice tests will be made available on-line as study guides to exams.


A primary benefit in delivering MKT 333 on-line will be the convenient, “clickable” internet linkages, housed at the course web site, that will provide supplemental new product information. Students will access the readily available web links to augment their understanding of new product and pricing concepts. For students who prefer "real time" contact with a person, the instructor will maintain campus office and on line hours. Distance learners will be able to access the professor by use of a synchronous chat room, the telephone, or FAX machine. However, if the student desires, the course objectives can be met completely in the asynchronous mode using e-mail.

In addition, students will be assigned into small discussion groups. Group work enhances the symbiotic learning atmosphere and because of the asynchronous nature of the delivery system, allows distance learners to participate at times convenient to them. Group members will communicate on-line with one another using the web site’s asynchronous threaded list server and the synchronous chat tool. Each student will have the capability of e-mailing individuals in their group and uploading files to one another and the instructor. The instructor will interact with the groups through e-mail.


6. Target Audience
The target audience for the MKT 333 on-line course is the non-traditional student who is place- or time-bound. Often, these students are full-time workers who need the course material for professional advancement or to improve their effectiveness in their business environment. Offering MKT as an asynchronous, web-based course will ensure maximum accessibility to all students. Since MKT 333 is a necessary elective for completion of the DegreeLink Business Administration Program, this access is critical. At Indiana State University, MKT 333 is a requirement for all marketing majors and is a popular minor elective for business majors and non-business majors.

7. Course Evaluation Plan
In Summer 2000, on-campus students will beta test MKT 333 by acting as off-campus students receiving the instruction via distance technology. A formative evaluation methodology will include on-line surveys and focus groups. A summative course and instructor evaluation designed for the on-line course will be administered. Students from the beta test group will provide feedback on the material learned, delivery system, and value of the experiential exercises. Feedback will be used to evaluate the course and initiate modifications, resulting in continuous course improvement.


Once the course is fully implemented in the Fall 2000, formative and summative evaluations will continue via the Internet. Informational feedback will be published as guidance for faculty developing learning methodologies for on line course delivery.



The project director will undertake the following sequential activities:

  • Evaluate current course content for use in web format. Redesign lecture content, case studies, and existing experiential exercises. Revise course syllabus.
  • Develop new course activities. Add case studies with critical thinking questions.

    Redesign group activities as individual experiential exercises. Develop new activities, including CD-ROM exercises. Develop evaluative tools. Peer review.
  • Identify web resources. Select multiple and varied web sites for linkages, links from the course home page to syllabus, instructor access, Electronic Grade Book, chat rooms, and course assessment tools.

  • Pilot test and review. Alpha testing. Evaluate and modify.
  • Beta test and revise. Develop additional modules. Peer review.
  • Gather formative and summative student evaluation. Analyze.
  • Institute modifications and revisions.
  • Iplement delivery. Collect student and peer evaluations. Discuss recommendations and revise.

  • Submit a final report.
  • Present and publish results.


    8. Quality and/or Transferability Plans and/or Strategies
    The course content and nature of the on-campus version of MKT 333 should be easily transferable to a web-based course for distance learners. The quality of MKT 333 will remain high in the new distance delivery version and might even be improved by the interactive CD-ROM exercises and the broader range of studies involved.


    Four types of peer review and acceptance will be implemented during this project.

    1. The quality of the course will be insured by periodic peer review by volunteer marketing faculty in the School of Business at ISU.

    2. The School of Business Curriculum Committee has mandatory monitoring responsibility for quality of course content delivered at ISU.

    3. Acceptance will be fostered by engaging faculty from throughout Indiana and the Midwest via electronic discussion groups.

    4. Acceptance will also be obtained from the nationally recognized Association of Business Simulation and Experiential Learning (ABSE). Visit their site at: http://www.towson.edu/~absel/

    9. Information about How the Course Fits into Other Efforts in Indiana
    An on-line MKT 333 course supports and strengthens DegreeLink, a statewide program that offers baccalaureate degree-completion opportunities and access to Vincennes University and Ivy Tech State College students and alumni. Support of DegreeLink encourages future partnerships among Indiana institutions and promotes the new “community college” initiative within Indiana. In addition, MKT 333 is a requirement for the marketing major at ISU, and is a useful, not yet available distance elective for a number of majors.


    10. Marketing Plan
    Prospective students will learn about MKT 333 from numerous sources. The DegreeLink partner institutions - Vincennes University, Ivy Tech State College and Indiana State University - have a stake in the marketing success of the DegreeLink Business Administration Program, and will be targeting their promotional effort toward distance learners. An Interinstitutional Marketing Committee, comprised of staff members from all three institutions, has developed and is implementing a marketing plan that includes statewide advertising, mailings, press releases, and distribution of marketing materials via the DegreeLink student service coordinators. Additionally, the School of Business employs an Assistant Director, Undergraduate Student Services and Advising, who travels throughout Indiana marketing the program.



    1. Project Schedule

      Fall 1999: Write and submit the proposal.
      January 2000: Notification of grant awards.
      January May 2000: Evaluate technological needs and design learning components. Choose text. Develop content and general information into web format design. Develop experiential exercises. Enter quizzes. Peer review.
      Summer, May 2000: Pilot test and evaluate.
      Summer, June 2000: Complete necessary revisions. Peer review.
      Summer, July-August 2000: Finish minor course modifications.
      Fall 2000: Offer web-based course, asynchronous mode.
      December 2000: Evaluate, make suggestions. Identify revisions. Prepare: report, publications, presentations.


    12. Key Course Development Personnel
    Dr. Newell Chiesl, Professor of Marketing in the School of Business at Indiana State University, will be the Project Director for the development of MKT 333. Dr. Newell Chiesl is a graduate of the Course Transformation Academy, a semester-long faculty development program sponsored by ISU’s Center for Teaching and Learning, and the Office of Continuing Education and Instructional Services to help faculty with transforming their courses for distance delivery. Additional personnel requirements for this project would include Dr. Don Kaufman, Instructional Designer, Continuing Education & Instructional Services, serving as Project Manager, coordinating resources utilized in the design and development of the course.


    Proposed Budget Narrative
    Several pieces of computer software and input equipment will be necessary to complete the learning objectives. A digital camera will be used to take digital images in both still (Jpeg) and motion video (Mpeg). A CD-ROM writer will store (write) the digital images from the camera to CD-ROMs. A scanner will be used to scan images, such as photographs from processed film, pictures from magazines, and other printed images, which need to be digitalized. Adobe Photoshop 5.5 will be used to edit and enhance still digital photographs. Adobe Premiere 5.1 will serve as an editing media for digital video images. The prices of the equipment are quoted, as of today, September 1999. Prices might vary by January 2000. In the past, the computer industry has experienced rapid technological advances and improvements for their products. It is extremely likely, that the named computer equipment in this proposal will be replaced by technologically superior products in the same price range. (For example, Adobe Photoshop 6.0 should replace the 5.5 version.) Therefore, the project will use the following computer equipment, or their equivalency, at the stated budget amounts.



    Faculty salary


    $ 8,000


    Fringe benefits @ 11.65% of salary


    $ 932


    Sony digital MVC-FD camera (jpeg & mpeg), or Sony Cybershot with memory stick storage


    $ 1,100


    Microtech Scanmaker 4 scanner


    $ 580


    Adobe Photoshop 5.5 upgrade


    $ 180


    Adobe Premiere 5.1


    $ 550

    Plextor 8x20 Plexwriter CD-R External drive


    $ 599


    Total


    $11,941



    The bulk of the award requested from IPSE will provide funding for the Project Director's salary and benefits. To develop this course for distance delivery will take more hours than teaching two summer courses. However, compensation equivalent to two summer courses equals $10,595 + fringe benefits. Dr. Chiesl is requesting compensation for only $8,000 + corresponding fringe benefits. The remainder of the salary and benefits will be contributed as in-kind. ISU's contribution to the project will be instructional design and staff assistance from the Faculty Computing Resource Center. The rationale for the basis of the budget relating to the Project Director's salary and specific elements of the institutional contribution follow.

    Approximately 12 hours of overall design, development, testing and revisions are needed to transform one hour of student learning in an on-campus course to one hour of on-line distance learning. A semester contains 45 student learning hours (3 hours/week x 15 weeks). Then, (45 x 12=) 540 hours are needed to transform an existing course into an on-line course. CEIS feels this is a reasonable estimate.

    The 540 hours contain the following tasks. The Project Director and the Instructional Designer must identify and then recreate verbal teaching and classroom learning experiences into an asynchronous, on-line learning experience. This includes: lectures, classroom discussions, in-class explanations, and in-class experiential exercises. This interactivity must be replicated with interactive, internet based learning materials and CD-ROM exercises. Another activity entails designing formative and summative evaluations for the on-line course in order to obtain feedback from students. The Faculty Computing Resource Center (FCRC) staff will be involved with transforming printed materials, such as handouts, on-reserve readings, and study guides, into on-line learning exercises. The FCRC staff will also transform tests, quizzes, and surveys into on-line material. The last step consists of editing, proofreading, and making the revisions as recommended by the course editor.



    The breakdown for the institutional matching expenses for an average course transformation, follow.

    Instructional designers @ $50/hour 200 hours $10,000
    Faculty Computing Resource Staff @ $30/hour 200 hours 6,000
    Course Editor @ $25/hour 20 hours 500
    Miscellaneous office expenses 500
    Total of Institutional Match $17,000


    Appendix A: Summary of Lead Faculty Member’s Experience

    Dr. Newell Chiesl, the Project Director, earned a Ph.D. in Marketing at the University of North Texas in 1974. For the past 20 years, he has taught MKT 333, New Product and Pricing Strategy, at Indiana State University. He is a graduate of the Course Transformation Academy at ISU, a semester-long program sponsored by Continuing Education and Instructional Services (CEIS) to assist faculty with transforming their courses for distance delivery. Dr. Chiesl has extensive computer skills and serves as the Webmaster for ISU’s Marketing Program. He has published numerous articles and has presented papers at National conferences on the topics of marketing, experiential learning and pedagogy. Dr. Chiesl has also served as an expert trial witness in a “New Product” legal action. Besides conducting consulting projects, he has been the recipient of more than twenty grants, and remains fascinated with the pedagogical delivery of quality instruction for the distance student.


    A sample of conference presentations follows:


    “Commercial Clutter and the NFL,” Proceedings, Marketing Management Association, 1999, Chicago, IL, March 17-20, 1999, pp. 201-202.

    “Business Failure and its Avoidance,” Proceedings, 19th Decision Sciences Institute, 1998, Las Vegas, NV, November, 1998, pp. 114-117.

    “Small Business Productivity in the Construction Industry,” Proceedings, 27th edition, Western Decision Science Institute, Reno, NV, 1998, pp. 672-674.

    “Teaching Ethics in the Business Curriculum,” Proceedings from the Marketing Management Association Fall Educators Conference, St. Louis, MO, 1998.

    “Student Ratings of Instruction: A Casual Analysis of Process Variables,” with Paswan, Audhesh K., and Young, J., Decision Science Institute, Las Vegas, November, 1998.

    Chiesl, Newell and Czyzewski, Alan B. “Building A Foundation for Successful publishing In Marketing Journals,” Western Decision Science Institute, Chicago, 1998.

    Chiesl, Newell and Dallman, Bruce. “Small Business Productivity In The Construction Industry,” Marketing Management Association 1998 Proceedings, Chicago, 1998.

    “Integrating the Marketing Curriculum Using Collaborative Learning,” Developments in Business Simulation & Experiential Exercises, Volume 21, ABSEL Conference, Maui, 1998.

    "Don't Just Teach Ethics To Business Students," ABSEL, San Diego, 1994.

    "The Use of a Non-Business Simulation to Assist in the Teaching of Marketing Management" ABSEL, Las Vegas, Developments in Business Simulation & Experiential Exercises, Volume 15, 1992.

    "Technological Transfer for Pacific Asian Countries" International Symposium on Pacific Asian Business, Oahu, 1990.